Frequently Asked Questions

Ensure the bowl of your wax melt burner is clean and free from debris Add w ax melt to the bowl of wax melt burner. Place a 4 hour tealight in the base underneath the bowl and light the tealight. Do not burn for longer than 4 hours at a time. Once the wax has melted the fragrance will disperse throughout the room Keep replacing the tealight until you can no longer smell the fragrance.

Each fragrance has a different duration, varying from 8 hours to 20 hours (2 to 5 tealights). Some fragrances are more delicate or subtle than others. A number of factors are involved in how strong we perceive the aroma, room size has a great influence, larger rooms require more fragrance to fill them. Competing smells such as those made when cooking will also affect our abilty to smell the fragrance. Close all windows in the room you're burning the wax in.

Weigh a minimum of 10g each Diameter is 40mm with a thickness of around 10mm Fragrance can be enjoyed for a minimum of 8 hours (2x 4-hour standard tea lights)

There are 7 wax melts per tin Burn time to enjoy fragrance per melt is a minimum of 8 hours (2 standard 4-hour tea lights) but usually longer Therefore you're able to enjoy a minimum of 56 hours fragrance from 1 tin of wax melts ​​

Wax melts do not evaporate. Once the fragrance has dissiptated or you want a change: gently warm the wax in the bowl of the wax burner for a few seconds extinguish the flame of the tealight discard the wax - do not pour it down a drain - it will block the drain wash the bowl of the wax melt burner in warm soapy water dry with a piece of kitchen towel or a cloth

Only use wax melts in suitable burners Do not leave melt burner unattended whilst in use Use wax melt burner on a level surface Do not burn for longer than 4 hours at a time Use a "4-5" hour sized tealight Keep wax melts and burner out of reach of children and pets Do not add water to the wax Use in well-ventilated, draught free areas away from flammable materials Do not ingest wax All our products are CLP compliant, please read labels prior to use